Contact

Thank you for visiting our site. Please submit all questions/comments via the form below or contact us at 

Mollie Chen
Mu-Yin Jewelry
contact@muyinjewelry.com (easiest and fastest way to reach us)
843.564.5378  (for voicemail only)

We are located in Portland, Oregon, USA

Prior to contacting us, be sure to visit the FAQ's, Shipping and Store Policies pages, where you will find answers to many frequently asked questions. 

Keep in mind ALL jewelry pieces are made to order and usually take 7~12 days to create*, unless a rush order option is selected at checkout.

We are a micro business. In order to serve customers more efficiently, phone calls are usually not answered. If you are a customer, please leave a voicemail or try email instead. We always call back. Emails are responded throughout the week, and usually faster than phone calls. If you don't hear back within 48 hours, please try to reach out again, as your email/voicemail may have slipped through the crack.

If you are a telemarketer, please save yourself some time - we do not run ads and have zero marketing budget. Your voicemail will be deleted and your email will be reported as spam.

 

 

* larger wholesale orders may require a longer processing time